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How does it work?iConnectHere is the consumer division of DeltaThree, Inc., an industry leader in Voice over Internet Protocol (VoIP) technology. VoIP is the next generation of telephone technology that offers many advantages over circuit-switched technology used by traditional phone companies. CIRCUIT SWITCH TECHNOLOGYHistorically, telecommunications companies have relied on what is commonly referred to as circuit-switched technology to transport telephone calls. This technology establishes a 'permanent' connection between the calling and the called parties for the entire duration of the call. The problem with circuit-switched technology is that it requires a significant amount of bandwidth dedicated to each call, and it can only support certain types of calls (i.e. telephone to telephone). Moreover, the hardware needed to run circuit-switched networks is very expensive, due in large part to the fact that voice and data services must be carried on different wires and thus need separate hardware to accommodate the two types of traffic. Naturally, the traditional telephone companies pass along the costs of building and maintaining a circuit-switched network to the consumer in the form of higher rates for their telephone services. VoIP TechnologyAs the name implies, VoIP refers to calls that traverse networks using Internet Protocol (IP). This may mean that the calls are going over the Internet, or it may simply mean calls are traveling over privately managed data networks that are using IP to transport the calls from one location to the other. iConnectHere uses both the Internet and DeltaThree's privately managed network. In both cases, the voice stream is broken down into packets, compressed, and sent toward their final destination by various routes (as opposed to establishing a 'permanent' connection for the duration of the call), depending on the most efficient paths given network congestion, etc. At the other end, the packets are reassembled, decompressed, and converted back into a voice stream by various hardware and software elements, depending on the nature of the call and its final destination. Whether the call originated on a PC, a telephone, or an Integrated Access Device (IAD), and whether it is going to be terminated on a PC, telephone, or IAD, determines the type of software and hardware needed to initiate and complete the call. ADVANTAGES OF VOIP - LOWER COSTS AND MORE FEATURESThere are many advantages to using VoIP. For one, voice and data can be transported over the same lines. By using compression technology, more calls can be placed on those lines than in the circuit-switched environment. In fact, one could easily put 8 times the number of calls on the same line without sacrificing quality of sound. For iConnectHere, this means lower operating costs due to reduced hardware requirements and a more efficient network infrastructure. Lower cost structures enable us to offer much lower rates than the traditional telephone companies. In addition, the flexibility of VoIP enables different devices to talk to one another, allowing us to offer you enhanced services such as PC-to-Phone and Unified Messaging, among others. DelTathree has won numerous industry accolades for its innovative technology and services.
Services provided by DeltaThree |
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