I have a few questions about your 3 cent residential plan.
I read in the FAQ’s that the switching fee is reimbursed, how does that work, do I call into customer service and indicate how much the fee is and then they credit my account? Does this credit then have to be used up within a monthly period, or will it stay on my account until it is used?
I also would like to know if paper billing is available without an additional fee. I saw in the terms and conditions it says there is no fee for a paper invoice, but on saveonphone.com it says there is a .99 fee for this. Which is correct? Also, can I pay by check or does the payments have to be made via electronic debit?
Thanks,
Matt