I’ve had customers email me over the years, because they were trying to order long distance phone service online, but didn’t know what some of the questions on the order form were asking. So, I decided to do a series of videos, that walk customers through the online ordering process. This video shows step-by-step directions for ordering TCI 3 cent long distance phone service. So, if you’re ordering Total Call International long distance phone service, and don’t know what you’re supposed to put in some of the blanks, watch this video first.
Archive for the ‘TCI Q & A’ Category
Total Call International Ordering Video
Friday, January 15th, 2010TCI’s 3¢ Residential Plan
Wednesday, April 15th, 2009I have a few questions about your 3 cent residential plan.
I read in the FAQ’s that the switching fee is reimbursed, how does that work, do I call into customer service and indicate how much the fee is and then they credit my account? Does this credit then have to be used up within a monthly period, or will it stay on my account until it is used?
I also would like to know if paper billing is available without an additional fee. I saw in the terms and conditions it says there is no fee for a paper invoice, but on saveonphone.com it says there is a .99 fee for this. Which is correct? Also, can I pay by check or does the payments have to be made via electronic debit?
Thanks,
Matt