WHAT DO I NEED TO USE BROADVOX

A Broadband Internet connection is a high-speed connection, typically known as ‘Cable Internet’ or ‘DSL’. A Broadband Internet connection is ‘ALWAYS ON’ and supplied either by your Cable Company through a cable modem, or by way of your local phone company or re-seller using a DSL modem. In either case you will be all set to take full advantage of the features and savings that Broadvox Direct has to offer!

Secondly you will require an analog adapter that converts digital voice packets into analog signal so that you may continue using the same phones that you have in your home today. This adapter is supplied to you FREE of charge for as long as you use the Broadvox Direct service.

SETUP

To setup Broadvox Direct is simple and easy. Here is what you need to get started:

• You will need to have a broadband (Cable modem / DSL) connection in place.
• A valid credit / debit card for easy on-line payment.
• An analog telephone adapter (supplied at no cost when you order)
• A home router is suggested, available at any computer store.

To see the graphic display of the typical setup Click Here

TROUBLESHOOTING

For general information about the troubleshooting with Broadvox Direct installation Click Here

ABOUT BILLING

You can use your computer or phone to monitor your usage and pay your bill. Your information is viewed only by you and our billing staff. This ensures that you get the professional service you need without any further hassles of receiving billing statements by mail.

Make additions, modifications or edit information on your available time instead of having to wait for a customer care rep to answer your call and make the changes for you.