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Access Community Services by Calling 2-1-1

In many states, dialing "2-1-1" provides individuals and families in need with a shortcut through what may be a bewildering maze of health and human service agencies' phone numbers. By simply dialing 2-1-1, those in need of assistance are referred, and sometimes connected, to appropriate agencies and community organizations.

Background on Dialling 211:
In July 2000, the 2-1-1 service for community information was implemented. Using 2-1-1 helps people who may be having personal crisis, the iliterate, ederly, and people new to the community find the information they need or to provide referrals to organizations that provide the services they are looking for.

Currently the following states provide 2-1-1 referral services: Alabama, Connecticut, Florida, Georgia, Idaho, Louisiana, Michigan, Minnesota, Nebraska, New Jersey, New Mexico, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Utah, and Wisconsin. Other states are in various phases of implementation.